In case of emergency...

We are here for you!

There are very few true orthodontic emergencies. Most problems can be remedied at home. However, if you have a situation that you cannot resolve on your own, call us as soon as possible so we can fit you in for a repair appointment.


Sore Teeth

If your teeth are sore after a visit you may take acetaminophen or other non-aspirin pain relievers while you adjust to your new braces. A warm wash cloth, heating pad or warm salt water rinses may reduce the soreness in your jaws.

Wire Irritation

If your braces cause irritation, try moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol.

Loose Bracket

If the main wire or bracket comes loose, first call our office to see if the bracket needs to be re-fitted. If you have a situation where you must cut the wire or slide a bracket off the wire, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call our office on the next business day to schedule a repair appointment.

Direct Injuries to the Mouth or Teeth

Following a direct injury to your mouth or teeth, whether undergoing orthodontic care or not, you should be seen by your regular dentist as soon as possible. If a tooth has been knocked out, severely displaced or fractured, it is best to contact your family dentist first, since we may not have the necessary materials needed to treat these injuries. If the orthodontic appliances are dislodged or displaced, we will need to replace or adjust them as soon as possible.

Emergencies Related to Orthodontic Appliances

Broken or disturbed appliances are likely to occur from time to time during your orthodontic care. If there is any disturbance such as loose brackets/bands, broken or poking wires, call our office as soon as possible so we can evaluate the urgency of the problem and schedule you to be seen accordingly. In the interim, the following are helpful hints to remedy some of the problems you may encounter until you can be seen in our office:

  • If a wire is poking and irritating your mouth, cover it with orthodontic wax.
  • A broken archwire needs to be seen as soon as possible for replacement or adjustment. Some patient’s wires do not go back to the brackets in the very back.
  • A loose band or bracket can generally be left in place until seen in our office. Please call us and we will schedule you to have it repaired.
  • If a retainer cracks, this is NOT an emergency. However, we want to prevent your teeth from shifting so call us the next business day to schedule a professional repair.

After Hours

Should you have a true orthodontic emergency causing severe pain or discomfort after office hours, please call at (914) 834-3443 and leave a message on the emergency line. We have staff on call to assist you.